Terms of Service (TOS)

Effective Date: June 5th, 2023.

Welcome to Medicare Facil (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and communications.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

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1. About Medicare Facil

Medicare Fácil is an independent health insurance agency that provides guidance and information regarding Medicare plans and related insurance products. We are not affiliated with the U.S. Government or the Federal Medicare Program.

We represent multiple insurance carriers and provide information limited to the plans we offer in your area.

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2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age
• You are legally capable of entering into a binding agreement
• You are using the website for lawful purposes only

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3. Services Provided

Medicare Fácil offers:

• Information about Medicare plans (Parts A, B, C, and D)
• Medicare Supplement (Medigap) guidance
• Medicare Advantage plan assistance
• Prescription drug plan information
• Additional insurance options such as dental, vision, life, and travel insurance

All services are informational and consultative in nature and may involve communication with licensed insurance agents.

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4. No Government Affiliation

Medicare Fácil is not affiliated with, endorsed by, or connected to Medicare or any government agency.

For complete information about all available Medicare options, users should visit www.medicare.gov or contact 1-800-MEDICARE.

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5. No Guarantee of Coverage or Results

We do not guarantee:

• Approval for any insurance plan
• Specific pricing, benefits, or eligibility
• That all available plans in your area are presented

Insurance decisions are made solely by the insurance carriers.

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6. Use of Website

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to systems
• Provide false or misleading information
• Interfere with the website’s operation

We reserve the right to restrict or terminate access at our discretion.

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7. User Submissions and Communications

By submitting your information through forms or contacting us, you agree that:

• A licensed agent may contact you via phone, email, or SMS
• The information you provide is accurate and complete
• You consent to receive communications related to Medicare plans and services

You may opt out of communications at any time.

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8. Disclaimer of Medical and Financial Advice

The information provided on this website:

• Is for general informational purposes only
• Does not constitute medical, legal, or financial advice
• Should not replace consultation with licensed professionals

You are encouraged to consult qualified advisors for decisions related to your health coverage and finances.

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9. Third-Party Providers

We work with third-party insurance carriers and providers.

We are not responsible for:

• The performance or actions of third parties
• Policy terms, claims, or coverage decisions
• Changes made by insurance companies

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10. Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of Medicare Fácil or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use content without prior written permission.

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11. Limitation of Liability

To the fullest extent permitted by law, Medicare Fácil shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, income, or opportunities
• Decisions made based on the information provided

Your use of the website is at your own risk.

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12. Indemnification

You agree to indemnify and hold harmless Medicare Fácil, its agents, employees, and affiliates from any claims, damages, or liabilities arising from:

• Your use of the website
• Your violation of these Terms
• Any false or misleading information you provide

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13. Privacy

Your use of our website is also governed by our Privacy Policy.

We are committed to protecting your personal information and complying with applicable privacy laws.

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14. Modifications to Terms

We may update these Terms at any time without prior notice.

Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.

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15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

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16. Contact Information

If you have any questions about these Terms, please contact us:

Medicare Fácil
3174 22nd St
San Francisco, CA 94110
Phone: +1 (800) 480-5152
Email: [email protected]

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17. Non-Discrimination Statement

Medicare Fácil complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion.

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18. Disclaimer

We do not offer every plan available in your area. Any information we provide is limited to those plans we offer.

For a complete list of options, please contact Medicare directly or visit www.medicare.gov.